Reseller information

Although Kyazma sells directly to its customers, some organisations prefer to purchase Kyazma's products through their local reseller agent. You, as a local reseller agent can make use of the normal 'JoinMap & MapQTL Price quotation request form' and 'JoinMap & MapQTL Order form'. Please read the information below regarding each form.

Quotation form info | Order form info

Reseller information for the price quotation request form

You, as a local reseller agent can make use of the normal 'JoinMap & MapQTL Price quotation request form', keeping in mind the following points:

After submitting the quotation form, it is processed and you will receive a price quotation document (in Adobe PDF format) at the e-mail address on top of the form (under point 4); here, fill out the reseller agent's e-mail address.
The order form prompts for name, address, etcetera of the to be licensed organisation; here, fill out the data of your customer. NB: The price depends on the non-profit/profit status of the to be licensed organisation, not on that of your organisation !
It is advised to read the 'Reseller information for the Order Form' below.

Quotation form info | Order form info

Reseller information for the order form

You, as a local reseller agent can make use of the normal 'JoinMap & MapQTL Order form', keeping in mind the following points:

After submitting the order form, it is processed and usually within 2 working days you will receive two documents (in Adobe PDF format) at the e-mail address on top of the order form (under point 4):
1. The formal order document;
  this document contains all information about the to be licensed organisation, the licenses ordered and the software license agreement.
  This document must be signed by the legal representative of the to be licensed organisation (your customer), because it establishes a legal agreement for the use of the software between the software end user and Kyazma.
2. The invoice;
  this document contains all payment details, the delivery address and the billing address.
The order form prompts for three name and address sets:
1. The to be licensed organisation, including software end-user(s);
  here, fill out the data of your customer.
  However, the ID for Customs purposes should be that of the reseller agent !
  NB: The price depends on the non-profit/profit status of the to be licensed organisation !
2. The delivery address;
  here, fill out the reseller agent's office address.
3. The billing address;
  here, fill out the reseller agent's address.
Using your office's address for delivery and billing has the following consequences:
1. Your office receives the invoice from Kyazma, and you can send your own invoice to your customer. On this invoice you should add (1) the commission for your service to your customer to the amount charged by Kyazma, (2) the import duties you paid, and (3) the local taxes.
2. The software package will be delivered to your office, thereby preventing complex situations (and thus delays) with your local customs office.
3. Your office must ship the software package to your customer.
The order form prompts for an e-mail address, on top under point 4; here, fill out the reseller agent's e-mail address.
This has the following consequences:
1. It ensures that you will receive the formal documents by e-mail.
2. You must forward the formal order document to your customer, preferably by e-mail.
3. Your customer must sign the formal order document, and mail it to Kyazma, preferably by express courier or by fax.
  Your customer may also mail a copy to your office if you like.
4. Please note, that although Kyazma accepts a faxed copy of the signed formal order document, faxing the document to and from your customer, and next faxing that copy to Kyazma, usually leads to a very poorly legible document, which as such cannot and will not be accepted by Kyazma as a legal document. Therefore, the fax should be used only once, preferably for sending the signed copy to Kyazma, and otherwise an express courier should be used for a fast processing of the order without the risk of an illegible document rejected by Kyazma.
Handling plus shipping to the delivery address (the reseller agent's office) are included in the amount charged by Kyazma. Local import duties and taxes are not included. Kyazma does not provide any commission to a reseller agent.